Monday, 10 October 2011

Motorola XOOM 4G LTE Upgrades Delayed:Still In Progress

After a wait of 7 months,the Verizon XOOM users finally received information regarding the upgrades needed to enable 4G LTE in XOOM.But when Motorola's promised that the upgraded device will be returned to the users within 6 Business days,it seems that the users had to wait a bit longer than that with some of them yet to receive it only after 14 days as per the email received.The following mail excerpt was made available:
Dear Michael,
We wanted to let you know that we are still in the process of completing your upgrade. We apologize for the delay and will send you an additional notification once the device has shipped early this week.
Sincerely,
Motorola Mobility Customer Services
We will let you know if we received additional details.
 To be honest I anticipated this to happen.When Motorola announced that there will be hardware upgrade to the XOOM device it obviously meant that device had to be shipped to Motorola & even though with the mediocre sale of the XOOM device,its amazing its taking so long to open up the device & change the hardware & ship it back.

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