The BlackBerry server Offline issue which happened in the Middle East & some European countries has finally hit America & the RIM has pressed the panic button.With RIM scratching its head over and over again trying to identify the main cause of this server issue as its users are left without any access to BBM,Emails or Webacess for a third straight day.Based on the official statement released by the RIM,it can be implied that its engineers had an idea regarding this menace -but it looks like they are still trying to narrow it down.Meanwhile Canada has also started to experience the same issues and has joined the club.
Earlier it was indicated that the issue was identified as a core switch failure within RIM's Infrastructure and even though failover switch was implemented it didn't work as it had been anticipated,which means there are huge backlogs building up.Although not most of the users are experiencing all three issues together,for instance BBM works for some while Web Doesn't,for one the web works where as email doesn't etc.The rule of the thumb states that since its all three services are routed via their server,the fault most definitely lies within it.Lets hope they can fix the issue soon.
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