Showing posts with label BlackBerry users frustrated. Show all posts
Showing posts with label BlackBerry users frustrated. Show all posts

Monday, 17 October 2011

RIM Outage Victims Provided Compensation In Apps Instead Of Cash

RIM Outage Victims Provided Compensation In Apps Instead Of Cash
After Resuscitating from the Outage which crippled BlackBerry's Web based communications leaving the BBM,Web,EMail users literally stranded for almost 4 days after an apparent failure in the failswitch mechanism. The issue which was initially prevalent in the Middle East countries,along with India & South Africa also engulfed U.S,Canada & Puerto Rica into this messy affair.
                                                            After RIM managed to the clear the backlogs which were created due to the apparent glitch was removed & the company had issued an official statement claiming that the services are fully restored & up and running.While users were expecting for some kind of a compensatory cash package,to everyones dismay RIM has announced that it will be provided a package of 12 apps as a compensation.Totaling almost $100 in the BlackBerry App store,these apps include SIMS 3,Vligno plus which are premium apps which will be provided given free with a customer support offered for one month.The Entire App list includes the following:
  • SIMS 3 – Electronic Arts 
  • Bejeweled – Electronic Arts
  • N.O.V.A. – Gameloft
  • Texas Hold’em Poker 2 – Gameloft
  • Bubble Bash 2 – Gameloft
  • Photo Editor Ultimate – Ice Cold Apps
  • DriveSafe.ly Pro – iSpeech.org
  • iSpeech Translator Pro – iSpeech.org
  • Drive Safe.ly Enterprise – iSpeech.org
  • Nobex Radio™ Premium – Nobex
  • Shazam Encore – Shazam 
  • Vlingo Plus: Virtual Assistant – Vlingo
                                                  In a statement made by Research In Motion's(RIM)CEO Mike Lazaridis:
“We are grateful to our loyal BlackBerry customers for their patience,” RIM co-CEO Mike Lazaridis said in a statement. “We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.”
Well the disgruntled users have something to cheer about rather than to be left high & dry.Probably this comes as a tactical move by RIM to prevent its users from shifting over to Apple's iOS whose timing was absolutely perfect with the Outage which eclipsed RIM.The entire cost of the Outage due to a Snag in the server as well as back-up server system has slapped RIM with losses which amounts to a staggering $100M.
                                                                             

Thursday, 13 October 2011

Free Windows Phones To Frustrated BlackBerry Users

Trying to capitalize on the Blackberry outage fiasco,Microsoft has decided to give away free Windows Phone to the frustrated BlackBerry users who are completely cut off from any form of Web service.The outage glitch which has almost entered the fourth day today due to a failover switch issue seems far from being rectified even though RIM has identified the issue & is currently being rectified.The glitch has also Affected U.S,Canda & Puerto Rico where services are slowly recovering back to its feet.
                                                          This offer is not for everyone,but just to the frustrated Blackberry users who has to respond to "Ben the Pc guy's tweets" & enlighten him as to why you need to upgrade to the Windows Phone.The lucky 25 BlackBerry people will receive 25 Windows Phone from Ben if they managed to provide the right reasons.